1. About SkipSaver

SkipSaver (ABN: 70 515 090 198) operates an online marketplace at www.skipsaver.com.au connecting customers with independent skip bin suppliers across Australia. SkipSaver acts as an agent for these suppliers and is authorised to accept bookings and collect payment on their behalf. SkipSaver does not own, operate, or deliver skip bins.

By completing a booking through SkipSaver you agree to be bound by these Terms & Conditions without qualification. If you do not agree, you should not proceed with your booking.

2. Eligibility

You must be at least 18 years of age to place a booking through SkipSaver. By submitting a booking you confirm that you meet this requirement. SkipSaver reserves the right to decline any order at its discretion.

3. The Booking Process

Submitting a booking through SkipSaver constitutes an offer to enter into a service contract with the assigned supplier. Upon confirmation of your booking you are bound by a contract to purchase the services requested, subject to your cancellation rights in clause 8.

Upon booking confirmation you will receive two separate communications:

A booking confirmation from SkipSaver
The supplier’s own Terms & Conditions, which you are required to read and comply with in full

4. Pricing & Payment

All prices displayed on the platform are set by individual suppliers and include GST. All prices are stated in Australian dollars and include the cost of delivery and collection of the bin.

Prices are based on the information you provide at the time of booking. SkipSaver reserves the right to vary prices if that information is found to be incorrect.

SkipSaver collects payment on behalf of the supplier at the time of booking. Where Cash on Delivery (COD) is available, payment is made directly to the supplier’s driver upon delivery.

5. Additional Charges

You are responsible for paying the supplier directly for any additional charges incurred, including but not limited to fees for incorrect waste types, excess weight, overfilling, wasted trips, or any other charges outlined in the supplier’s Terms & Conditions. These charges are a matter between you and the supplier.

6. Delivery

The supplier will endeavour to deliver your bin on the agreed delivery date. Neither SkipSaver nor the supplier will be liable for any failure or delay in delivery beyond their reasonable control. Late delivery does not entitle you to cancel your order.

7. Use of Bins

While the bin is in your possession you must not:

Light fires in or near the bin
Place any liquids, explosive, toxic, dangerous, hazardous or noxious materials in the bin including but not limited to asbestos, acids, solvents, chemicals, oils, wet paint, gas bottles, batteries or wet cement
Fill the bin higher than the top of its sides or in any manner likely to cause spillage during transit
Move the bin from the delivery location without the supplier’s consent
Place any items prohibited under the supplier’s Terms & Conditions

8. Access & Ground Conditions

You are responsible for ensuring free and suitable access to and from the delivery site, including the removal of any obstructions. You are also responsible for ensuring suitable ground conditions for delivery, placement, and collection of the bin.

No responsibility will be accepted by SkipSaver or the supplier for damage to any surface, including driveways, paving, lawns, or soft ground. You should take appropriate steps to protect surfaces before delivery, such as placing timber planks under the bin.

9. Risk & Damage

You will be liable to the supplier for any damage to the bin that occurs while it is in your possession, beyond fair wear and tear. This includes but is not limited to damage caused by fire, machinery, or misuse.

10. Council Permits

If the bin is to be placed on a public road, footpath, or verge, it is your sole responsibility to obtain any required council permit prior to delivery. Neither SkipSaver nor the supplier will be liable for any fines, penalties, or costs arising from failure to obtain the necessary permits.

11. Cancellations & Refunds

You may cancel or vary your booking provided the supplier receives notice no less than 2 business days before the scheduled delivery date. A $30 administration fee will apply to all cancellations.

Any variation requested within 2 business days of delivery will be at the supplier’s sole discretion and may incur additional costs.

SkipSaver will provide a full refund (less the administration fee where applicable) in the event that:

The ordered service is not provided due to failure or delay by the supplier; or
The service provided is substantially different from what was booked

Refund requests must be submitted to SkipSaver within 5 business days of the scheduled delivery date.

SkipSaver reserves the right to cancel any order if the supplier is unable to fulfil it, in which case you will receive a full refund of any amount paid.

12. SkipSaver’s Liability

SkipSaver acts as an intermediary marketplace only. All operational matters including delivery, collection, bin placement, waste compliance, property access, and any damage caused during the hire period are the sole responsibility of the supplier.

The liability of SkipSaver for any claim arising from the supply of services is limited to the amount you paid for the booking. To the fullest extent permitted by law, SkipSaver will not be liable for any loss of profits, consequential, indirect, or special damages of any kind.

Any complaints or disputes relating to the physical service should be directed to the supplier in the first instance. SkipSaver can assist in facilitating communication but is not liable for the outcome.

13. Supplier Terms & Conditions

Upon booking confirmation you will receive the relevant supplier’s Terms & Conditions by email. These cover important details including hire periods, bin placement, acceptable and prohibited waste types, extra charges, and collection requirements. You are required to comply with the supplier’s terms in full.

14. Force Majeure

Neither SkipSaver nor the supplier will be liable for any failure or delay in meeting their obligations where that failure arises from circumstances beyond their reasonable control, including but not limited to fire, flood, extreme weather, pandemic, industrial disputes, government action, or infrastructure failure.

15. Privacy

Your personal information is collected and handled in accordance with SkipSaver’s Privacy Policy at www.skipsaver.com.au/privacy-policy and the Australian Privacy Act 1988. Your delivery details will be shared with the assigned supplier solely for the purpose of fulfilling your booking.

16. Changes to These Terms

SkipSaver may update these Terms & Conditions at any time by posting the revised version on the website. Continued use of the platform following any update constitutes acceptance of the revised terms.

17. Severability

If any provision of these Terms & Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect.

18. Waiver

Failure by SkipSaver to enforce any provision of these terms at any time does not constitute a waiver of that provision or SkipSaver’s right to enforce it in the future.

19. Governing Law

These Terms & Conditions are governed by the laws of Western Australia, Australia. You agree to submit to the exclusive jurisdiction of the Australian courts.

20. Contact

For any booking enquiries or complaints, contact SkipSaver at admin@skipsaver.com.au or via www.skipsaver.com.au/contact.